Your trust is very important to us. We take data protection very seriously and ensure that it is carried out securely. We fully comply with the legal provisions of the Federal Data Protection Act (DPA), the Ordinance on the Federal Data Protection Act (FDPA), the Telecommunications Act (TCA) and, insofar as applicable, other legal provisions on data protection, in particular the General Data Protection Regulation of the European Union (hereinafter referred to as GDPR). Please take note of the following information to find out what kind of personal data we collect and for what purposes.
1. Scope and purpose of the collection, processing and use of personal data
a. when visiting www.unrefugees.ch
When you visit our website, our servers temporarily record any access to a log file. The following data is collected without your intervention and stored by us until it is automatically deleted within a timeframe which does not exceed twelve months
- the IP address of the computer from which the site was accessed
- the date and time of access
- the name and URL of the file accessed
- the website from which the access was made
- the operating system of your computer and the browser used
- the country from which the site was accessed and the language settings of your browser
- the name of your Internet service provider
The purpose of collecting and processing this data is to enable the use of our website (communication setup), to ensure the long-term security and stability of the system, to make it possible to optimize our Internet offer and to carry out internal statistics. The processing of data is thus based on legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. In particular, the IP address is used to determine the country of residence of the website visitor and to set the language of the website accordingly. In addition, the IP address is used for statistical purposes in the event of attacks on the network infrastructure of www.unrefugees.ch.
In addition, we use so-called pixels and cookies during your visit to our website to display personalized advertising and to use web analysis services. You can find more information on this in Section 2, Section 6 and Section 7 of this data protection declaration.
b. when using our contact form
You can use a contact form to get in touch with us. The following personal data must be entered:
- first name and surname
- e-mail address
- telephone number
- question asked
The required data will be duly identified: if this information is not provided, the provision of our services may be hindered. Entering other information is optional and has no bearing on the use of our website.
We use this information only to be able to respond appropriately and personally to your contact request. The processing of your contact request is based on legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. You can object to this data processing at any time (for contact data, see 11 below).
c. When subscribing to our newsletter
You can subscribe to our newsletter on our website. This requires registering. The following data must be entered:
- first name and surname
- email address
The above data is required for data processing. In addition, you are free to enter other data (date of birth and country). We only process this data to personalize the information and offers sent to you and to better tailor them to your interests.
By registering, you are allowing us to process the data entered for the purpose of sending regular newsletters to the address entered by you, as well as for the statistical analysis of consumption patterns and the optimization of newsletters. This consent represents a consent in the sense of Art. 6 para. 1 lit. a GDPR, and is thus the legal basis for the processing of your email address in this context. We are entitled to entrust the technical processing of our advertising campaigns to third parties and to pass on your data for this purpose (see item 3).
A link is provided at the bottom of each newsletter, allowing you to unsubscribe from the newsletter at any time. Should you decide to unsubscribe, you can, if you wish to do so, state the reason. After cancellation, your personal data will be deleted. After that, the processing is done anonymously only to optimize our newsletter.
We expressly draw your attention to the data analyses carried out in connection with the newsletter (see section 9 below).
2. Data security
We use technically and organizationally secure measures to protect the personal data we store from manipulation, partial or total loss, and unauthorized access by third parties. Our security measures are constantly being improved as technology evolves. You should always treat your payment information confidentially and close your browser window when you have finished communicating with us, especially when using a computer also used by other people. We also take corporate data protection very seriously. Our employees and the service providers we commission are bound by a duty of confidentiality and are also obliged to comply with the legal provisions on data protection.
Cookies contribute in many ways to making your visit to our website easier, more pleasant and more interesting. Cookies are information files that automatically save your web browser history on your computer's hard drive when you visit our website. Cookies do not damage your computer's hard drive and do not send any personal user data to us.
If you deactivate cookies, you may not be able to use all the functions of our website.
4. Tracking tools
We use various tracking tools on our website. Your browsing habits on our website are observed with the help of these tracking tools. This observation is carried out in order to improve and constantly optimize our website. For this purpose, pseudonymous user profiles are created and small text files stored on your computer ("cookies") are used.
5. Social Media Plug-Ins
The social media plug-ins described below are used on our website. The plug-ins are disabled by default on our website and therefore do not send any data. You can activate the plug-ins by clicking on the button of the relevant social network.
If these plug-ins are activated, your browser establishes a direct connection with the servers of the relevant social media as soon as you open one of the pages on our website. The social media sends the content of the plug-in directly to your browser and integrates it into the web page. The plug-in can be disabled again with one click.
Further information can be found in the respective data protection statements of Facebook, Twitter and Google.
6. Right of access, rectification, deletion, restriction of processing; right to data portability
You have the right, upon request and free of charge, to obtain information about the personal data stored about you. In addition, you have the right to have inaccurate data corrected and your personal data deleted, provided that there is no legal obligation to archive the data nor any legal authorization for the processing of the data. Furthermore, you have the right, in accordance with Articles 18 and 21 GDPR, to request data processing restriction or to object to such processing.
You also have the right to ask us again for the data you have provided (right to data portability). On request, we can also pass on the data to a third party of your choice. You have the right to receive the data in a standard file format.
You can contact us for the above-mentioned purposes at firstname.lastname@example.org. If necessary, we may require you to show proof of identity to process your requests.
You can also inform us of what should happen to your data after your death by providing us with the relevant instructions.
7. Data retention
We retain data only to the extent necessary
- to use the above-mentioned tracking, advertising and analysis services established in the pursuit of our legitimate interests;
- to carry out the above-mentioned services which you have requested or to which you have agreed (e.g. for the newsletter according to section 9);
- to fulfil our legal obligations.
We store contractual data for a longer period of time if necessary pursuant to legal data archiving requirements. Our archiving obligations, which include the obligation to retain data, arise from accounting and tax legislation. According to these rules, business communication, concluded contracts and accounting documents must be kept for up to 10 years or up to 5 years for users residing in France. This data is blocked to the extent that we no longer need them to offer you the relevant services. This means that it can only be used for accounting and tax purposes.
8. Right of complaint to a data protection supervisory authority
If you are residing in an EU state, you have the right to lodge a complaint with a data protection supervisory authority at any time.
This page was last modified on 20 November 2020. If you have any questions or comments about our legal information or data protection, please contact us via the contact form.